Privacy policy

Privacy policy at NatureOil

We will only collect personal data where it is relevant to us and we will only collect personal data if it is relevant to your activity at NatureOil.

When collecting, processing and using your personal data, we always comply with all relevant legal regulations.

We will only retain your personal data for as long as we are either under a legal obligation to do so or as long as it is relevant for the purpose for which it was collected.

Information we collect

If you wish to purchase and receive a product or service from us, we need to collect certain personal data in order to fulfil the transaction and offer you our services. We may use cookies to keep track of the contents of your shopping basket while you use our webshop.

We may collect information such as name, email address, postal address, delivery address (if different from postal address), phone number and payment information.

NatureOil collects and processes your personal data when you do the following:

- Visit our website

- Making a purchase of our products

- Sign up for our newsletter

- Review our website

- Send us questions, complaints or feedback

The data controller

The data controller for the collection, processing and use of your personal data at www.natureoil.dk is: 

NatureOil 
Hindegade 6
1303 Copenhagen K, Denmark 
CVR no. 29869081

Processing basis and purposes

We collect your general contact information such as name and address in order to deliver the product or service you have purchased from us. We collect your email address in order to send you an order confirmation and a delivery confirmation.

When you pay for your product or service, we collect your name, card data and IP address. The information collected in connection with the payment transaction is used and stored only for payment processing and fulfilment of the agreement entered into. When processing payments, some of your data will be passed on to Quickpay, including information necessary to complete or support the payment, such as the total purchase amount and billing information.

If you have given us your consent during the registration process or on our website, we will use your e-mail address to send you a newsletter. You can subscribe and unsubscribe to the newsletter at any time. All newsletters also contain an unsubscribe link. If the processing of personal data is based on your consent, you have the right to withdraw your consent at any time.

If you do not wish to provide the personal data required to complete a product purchase, you will unfortunately not be able to purchase products from us on our website.

Your data (except your email address if you have consented to its processing for the purpose of receiving offers) will be deleted 3 years after you have received your product or service.

Other recipients of personal data

We do not sell your personal data to third parties and we do not transfer your personal data to third countries.

If you choose to review our website, your name and email address will be transferred to the review page Trustpilot.

We have our website at Simply.com and payment system through Quickpay, which acts as our data processor. All personal data that you provide on our website will be stored in Simply.coms data centre.

We use external companies as suppliers to deliver our services in the best possible way. These external suppliers are data processors and in some cases process personal data in connection with their provision of services to us. Our data processors only process personal data according to our instructions and in accordance with the legal requirements for data processors.

We have entered into data processing agreements with our data processors, which is our guarantee that they comply with applicable rules on the protection of your personal data.

Your rights

As the data subject, you have a number of rights that we must ensure fulfilment at all times. You have the right to request the following from us:

- To access and correct/modify your personal data
- To have personal data deleted

You also have the right to object to the processing of your personal data and you have the right to lodge a complaint with a data protection authority.

If you no longer want us to process your personal data or if you want us to restrict the processing of your personal data, you can also send us a request to our e-mail address info@natureoil.dk.